Customer Service
Terms of Use
We guarantee 100% satisfaction with each package and its contents. If, for any reason whatsoever, you are not 100% satisfied, we will either replace the order or refund your purchase price. However, we are not responsible for late, lost, stolen, or damaged products due to incorrect or incomplete addresses. Please verify all shipping addresses before placing your order. Incorrect or incomplete addresses are assessed additional fees by FedEx, and we may pass those additional fees on to you. If you are shipping to a business, PLEASE include the name of the business in the shipping address.
We ship orders Monday through Friday. We do not ship on Saturday, Sunday, or Holidays. Most orders ship within 1 or 2 work days of receipt. During the holiday season it may take up to 5 days for packages to ship. Due to heavy holiday order volumes, we sometimes have to substitute items of equal or greater value in order to complete your order in timely fashion. Gift package styles may vary.
We make every effort to ensure that this website is correct and up-to-date. However, errors do occur, and we reserve the right to correct those errors. Published prices are subject to change.
Shipping Information
- The customer pays no shipping charges for Standard Delivery in the continental United States. Alaska and Hawaii are excluded. See the table below for shipping charges related to addresses within those two states.
- Packages shipped Standard Delivery or United States Postal Service in the USA, and orders are typically delivered within 1 - 10 days after we ship them. For faster delivery options, please call us. Also, for orders being shipped to international locations, please give us a call.
- The map below the shipping table is a rough generalization of packages shipped via Standard Delivery. We cannot guarantee the indicated shipping time frames. If you need guaranteed delivery dates, please call us to discuss expedited shipping options. Expedited shipping options will entail additional fees.
- Shipping cost per order, per address.
- Use the first 3 digits of your zip code to find your zone.
- Post Office delivery is required for all APO/FPO and PO Boxes. .
| Zone 1 | Zone 2 | Alaska & Hawaii | |
|---|---|---|---|
| Zip Code Prefixes | 010 - 499 | 500 - 966 970 - 994 |
967 - 969 995 - 999 |
| $1 - $25 | $0.00 | $0.00 | $35.00 |
| $25.01 - $35.00 | $0.00 | $0.00 | $36.90 |
| $35.01 - $75.00 | $0.00 | $0.00 | $39.40 |
| $75.01 - $100.00 | $0.00 | $0.00 | $40.60 |
| $100.01 - $150.00 | $0.00 | $0.00 | $41.90 |
| $150.01 - $200.00 | $0.00 | $0.00 | $45.00 |
| $200.01 and up | $0.00 | $0.00 | 20% |
| Bulk Best Buys Shipping Rates | |||
| per box | $0.00 | $0.00 | $10.00 |
To place an order using our website:
- Select your item or items and indicate how many you wish to purchase. Then click "Add to cart"
- You will be taken to a page that will show you your shopping cart. From there you may choose to continue shopping, change the recipient, or you may checkout.
- If you wish to ship the item or items to someone other than yourself, click on Change Product Recipients. That will take you to a page which will list every item individually. Simply assign each product to the appropriate recipient. Once that is completed, click on Reassign Products. That will take you back to the Shopping Cart.
- If everything appears ok, choose to checkout. If you choose to checkout you will be taken to a page entitled Begin Checkout. The only information required is your email address and phone number. Click Continue to move to the next page.
- The next page will show you your order totals and the shipping addresses. If they are correct, select "Continue".
- The next page will ask for Billing Information. You must pay with a credit card or a gift certificate. Simply choose the correct option and provide the information requested. Then select "Continue", and your order is complete!
